Privacy & Security

Security

MoneyGray's security systems are designed to be in line with those of the best banks in the country. Rest assured knowing that all your data is safe and secure as we use 256-bit data encryption for data management.

Data and Privacy

Our app only decodes the transactional messages that you receive on your phone whenever you use your account. Your personal and OTP messages will be left alone.

In addition, all in-app permissions that we require are only used to ensure you get the most out of each of our apps

FAQs



Every time you swipe your card or withdraw money at an ATM, you receive a text message from your bank. MoneyGray only gathers data from such transactional messages that you receive.
The data we gather is then used to help you manage your finances better or even help you in getting a loan.


MoneyGray's algorithms are incapable of decoding your personal or OTP messages. They’re only designed to decode transactional messages.


No, your personal data can’t be accessed by anyone and can’t be linked back to you. All data on our systems is handled by an automated algorithm that makes it available only to you and no one else.


No, all data gathered by MoneyGray at every stage is only used to enhance your overall experience across our products and services.


In order to maintain regulatory compliance, MoneyGray keeps a record of all data and documents that it gathers for at least a year.